Review of Tracy’s Favourite Salad at Privé Somerset by windgal

photo of Privé Somerset Tracy’s Favourite Salad shared by @windgal on  11 Jul 2022 - review

This deserved 1 star for missing almost half the ingredients listed!

MISSING: Baby spinach, mesclun, Quinoa, goji berries, cucumber, olives, pickles, cashew, garlic chips, pumpkin.

I sent the plate back, and what came back was just A FEW cashew nuts, and some garlic chips scattered on the plate. Annoyed, I brought the plate back to the waitress again, and only then was the rest of the ingredients added, although it was still missing the cucumber. The waitress came to me afterward (first sign of some proactiveness) and asked me whether anything was missing (shouldn’t this check be done at the kitchen??). And so, we went through the menu and found the cucumbers missing. She then brought a small bowl of raw chopped cucumbers.

So yes, I did have all ingredients on the plate in the end, but they were all at room tempt, neither cold nor hot. Not to say, I was already irked by then. Customer service was pathetic throughout, not a single word of apology throughout. The waitress on duty looked clueless and clearly inadequately trained on basic customer service.

I have had the same dish at different Prive outlets previously and I have mentioned in two of my previous reviews that the salads (from different outlets) tend to miss out some ingredients but this was by far my worst experience.

Tip for all: Please check against the menu if you ever order this salad! Preferably not at this outlet too.

Listed ingredients: Baby spinach, kale, mesclun, broccoli, purple cabbage, avocado, hummus, quinoa, goji berries, black beans, roasted peppers, cucumber, olives, tomatoes, corn, pickles, pomegranate, jalapeño, cashew, garlic chips, edamame, pumpkin, pumpkin seed dukkah, chilli-chimichurri dressing

Date of visit: 3 July 2022 evening

8 likes
suncheetahh Sucks that u had to go through this! :(Reply
windgal Yea it's a shame, they need to do better...Reply
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