The Vegan Chef Umhlanga
6 Lagoon Dr Umhlanga 4320 South Africa
Overpriced and did not taste fresh. It was hard as if it had been reheated. Probably my last visit to this restaurant maybe it’s just this branch that I always find underwhelming both the food and customer service. #roti
3 comments
Oh no.. and their prices have just gone up (have to now reduce my waffle treat frequency, it's rather on the high side now 😔)
Thank you for taking the time to leave this honest feedback, and please accept our most sincere apologies. We are truly disappointed to hear that your experience was so far below the standard we strive for, especially regarding the quality of the food.
Reading your comments about the food being "overpriced," "not fresh," and "hard" is simply not acceptable, and we are taking this very seriously. As the only dedicated vegan restaurant left in the Durban area, we feel a profound responsibility to not just serve good food, but to be a reliable pillar for the vegan community.
We want to understand what happened so we can urgently correct it. Could you please email us directly at info@theveganchef.co.za with the date and time of your visit and what you ordered? We would be grateful for the chance to investigate this properly with our kitchen team.
