Vevan Cheese, Tomato And Bazil toasted sandwich

Highly disappointed with this restaurant. I ordered the vegan toastie for takeaway and then felt it didn't look like vegan cheese. When returning it they admitted it was cows cheese and also stated they also didn't have any vegan bread options?? Even though they have a vegan exclusive menu. I think the staff are uneducated about their own menu and are happy to sell cows cheese as vegan cheese.