Growth Associate

Growth

Permanent
Singapore

Description

abillion is a digital platform that helps people around the world discover and make more sustainable choices. Launched in 2018 by CEO Vikas Garg, the company is unique in harnessing the power of social media for social good. The abillion app has been downloaded by more than one million people and the company has donated more than USD $1,000,000 to life-saving causes around the world. Consumer reviews, along with consumer insights, are shared with business owners, influencing more than 120,000 brands worldwide to offer more sustainable options.


www.abillion.com

Available on the App Store

Get it on Google Play



We're a team of tech geeks and sustainability warriors building an ecosystem to inspire and connect people and businesses around the world. Join us as we build a mission-driven tech company that stands for positive social change at every step.


Working closely with the Growth team, you will support stakeholder-facing communications across our marketing channels. This includes a dynamic part of our strategy for email marketing and supporting marketing campaigns. You should be a confident communicator - diplomatic, warm, and positive in nature. You should be someone who enjoys creating effective campaigns, nurturing a community, and being able to think on your feet in a fast-paced environment.

Responsibilities:

  • Work on email marketing campaigns and notifications together with the CRM Marketer
  • Plan, setup, and launch regular campaigns across all CRM touchpoints for ambassadors, partners, and users
  • Conceptualise content ideas and work closely with internal teams to actualize them into campaigns, as part of the customer journey to improve retention and engagement metrics
  • Coordinate with Growth team to fulfill campaign logistics
  • Responding to user reviews to provide an excellent customer service experience
  • Evaluate content that may not meet community guidelines

Requirements:

  • Good time management skills and excellent attention to detail
  • Responsible and meticulous
  • Ability to work effectively in a fast-paced and ever-changing environment with tight deadlines
  • Having a strong sense of curiosity and passion for learning
  • Exhibit strong copy and communication skills
  • Hands-on experience with CRM tools like Mailchimp, Braze, Clevertap, or Moengage
  • Strong project management and organizational skills, and the ability to successfully manage multiple initiatives at once
  • Strong interpersonal skills, collaborative, and the ability to coordinate across multiple departments
  • Interest in environmental sustainability and veganism
  • Good command of English
  • Knowledge of German is a plus
  • Customer service experience